Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?
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If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.
Some fixes will be easier than others but none require advanced knowledge.
If you’re ready to fix Chrome, let’s begin!
Is it your Mac or Chrome that is slow?
Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?
A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.
CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.
Common Chrome problems on Mac (and their fixes)
Mac battery draining fast
Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?
If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.
Follow these steps to find the offending site or extension:
- Open Chrome and choose Window in the top menu.
- Click on Task Manager.
- In Task Manager, click the Memory Footprint column to sort them.
Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.
Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.
Chrome is running slow
Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.
Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.
The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.
Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.
To manually delete your Chrome cache on Mac:
- Open Chrome and choose Chrome in the top menu.
- Select Clear Browsing Data.
- Check the history, cache, cookies, and other types of browser data that you want to delete.
- Click 'Clear data.'
Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).
To delete Chrome cache and other browsing data with CleanMyMac X:
- Download the free edition of CleanMyMac X and launch the app.
- Go to the Privacy tab and select Chrome.
- Select what you want to clean.
Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier.
Сhrome using significant energy on Mac
“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.
- Open the Launchpad and type in Activity Monitor in the search bar.
- Now, sort by Energy and use the [x] button to quit a process.
Disable background synchronization
There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.
- Open Chrome and go to Settings.
- Select Privacy and security > Site Settings.
- Scroll down and click “Background sync.”
- Use the slider to disable the background sync.
What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Was it enabled by default is a different question.
Chrome keeps freezing
Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.
We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.
Other ideas to try:
- Close all tabs
- Restore settings (Settings > Advanced > Reset settings)
- Log out from all your Google accounts and log in back again.
- Try browsing in an incognito window and see if that helps.
- Reinstall Chrome from scratch
Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.
Google Chrome is not responding
However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.
There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.
There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.
Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.
- Open your Terminal app (you can find it via the Launchpad search).
- Now, paste in
sudo purgeinto the Terminal window. - Hit Enter
See if Chrome is feeling better now.
Google Chrome keeps crashing
Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!
Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.
Here’s what you should do to find a problematic Chrome extension.
- Update your browser
- Run a Safety check
- Turn off browser extensions
Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.
The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select “Safety check” from the menu on the left. Press “Check now.” The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.
If that didn’t work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that’s when you’ve probably found the problem.
To manually disable and remove Chrome extensions:
- Open Chrome and go to Window > Extensions.
- Disable a few extensions or click Remove to completely delete them.
- Relaunch Chrome.
Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.
An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.
To disable Chrome extensions the simple way:
- Click on the Extensions tab in CleanMyMac.
- Click on Chrome Extensions and disable as you like.
Chrome won’t open
Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:
- Press and hold Command + Q — this will quit Chrome.
- Press Option + Command + Esc — opens a Force Quit pane.
- Uninstall Chrome and download it again.
If that doesn’t help, there’s a possibility that the problem is Google folder permissions.
Web pages not loading in Chrome
“Aw snap!”
This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.
The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.
- Check your internet connection.
- Update Chrome.
- Restart your Mac.
- Remove Chrome extensions (for steps see 'Google Chrome keeps crashing' section).
- Disable or relaunch hardware acceleration
Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System
If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.
Chrome update failed
Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.
To reset Chrome manually:
- Launch Chrome and go to Preferences
- Scroll to the bottom and click on Advanced Settings.
- Scroll to the bottom and click on Reset Settings.
- Read the pop-up and Reset.
- Relaunch Chrome and try to update.
Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.
Reset Chrome with CleanMyMac X's free tool:
- Open CleanMyMac X
- Go to Uninstaller tab and find Google Chrome in the list
- Click Application Reset in the dropdown menu next to the Chrome icon.
If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.
More tips to troubleshoot Chrome
Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.
Enable Prefetch
Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.
Use shortcuts in Chrome browser
You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.
For example:
Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page
Google Chrome Search Bar Download
Find the full list of commands at the official Google Chrome Support page.
Frequently Asked Questions
Why does my Chrome keep freezing?
Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.
Google Search Engine Bar Download
Why does Chrome use so much memory?
Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.
How can I speed up my browsing experience?
As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.
That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.
Thanks for reading and stay tuned!
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Minimalism made the Google search engine a blow-out success at the turn of the millennium. Even today on the Google homepage you’re treated simply to a logo, the search bar, and some favorites. This iconoclastic approach revolutionized how we search the web. Google took the same formula and applied it to its Chrome browser when it launched in 2008.
Today, competitors emulate that no-frills approach as Chrome has solidified itself as the internet’s most popular browser. It’s easy to use and navigate, gets top marks for security, it syncs your preferences across devices, there are so many useful extensions, and the built-in Password Manager and generator is the best thing since sliced bread. It has much to love. Does it have a couple drawbacks? Relatively, sure. It’s a little large on the download size compared to its peers. Others have been tested to be faster and less a resource hog. You can only have 10 shortcuts on the Google homepage. The most impassioned case against Chrome is one against Google: Their tentacles touch and see everything. For most users, these are all livable compared to the benefits.
The most downloaded browser around
It all starts with Chrome’s well-designed user interface that set the standard a decade ago.
Chrome’s bright white background with gray accents and text looks as inviting as ever. A reliance on icons lets Chrome provide a large window space enabling you to focus on the website while Chrome recedes in the background. The top window pane is as unobtrusive as they come. This is where you’ll find your tabs. It’s one tab per site, allowing you to have one browser window with any number of tabs. You can move tabs to new windows with ease, you just need to drag and drop them. Just below that all navigational elements show as nifty icons. These are your usual Back, Forward, Reload, Home, the search bar or address bar, a star icon to Favorite the site, and then the utility options. If you open a new tab a third bar presents itself with Favorites but this goes away when you navigate to a site. The bottom pane in the window only appears when you’re hovering on a link or have downloaded a file.
Opening a new tab defaults your cursor to the search. You never actually have to go to www.google.com to find anything – typing your query into Chrome’s command line will activate a Google search. That’s if Google doesn’t finish it for you. The auto-fill algorithm approaches Skynet levels of intelligence.
Speaking of Skynet, Google of course wants you to sign into your Google account upon installing Chrome. Chrome syncs with that account across the Google suite of products – Gmail, YouTube, Drive, Docs, etc. This is especially great because it doesn’t matter if you use Chrome on another PC, say, a work laptop. Once signed in you’ll get the same configuration you’re used to, like the menus at two McDonalds ten states away.
A browser with features that set it apart
Extensions. Chrome has countless developers churning out new extensions – you might know them as “plug-ins” – all the time. These are small pieces of software you append to Chrome to modify your experience; like an app to your smartphone. These range from functional things like ad blockers, privacy enhancers, to a tab consolidator like OneTab that reduces memory usage and improves tab management. They also include aesthetic mods which can alter how Wikipedia looks, the scheme of your homepage, and add atmospheric lighting to your Chrome experience. There are thousands of extensions with which you can personalize your Chrome.
Incognito and Guest Modes. Sometimes you simply need to hide your activities; your reasons are yours. Incognito Mode disables your browsing history and the web cache. This lets you visit sites without a trace, not storing any local data about your visit because it doesn’t save cookies. While no information is stored on your local computer, the websites you visit will retain your information. Guest mode similarly does not save browser history or cookies and is a great tool when someone borrows your computer or you browse publicly.
Password Manager. Hands down, the Chrome Password Manager is one of its most useful features. In this day and age where the average person has an account with a hundred distinct sites or services it’s difficult to keep track of your credentials. Especially if you don’t want to commit security cardinal sin numero uno: using the same login/password everywhere. Chrome suggests randomized passwords to combat this. Hopefully, you’re better than that, but instead of writing them down on a note card in your desk you can opt for Chrome’s Password Manager.
Security. Chrome comes with some native features for phishing and malware protection. Occasionally you might notice Chrome preventing you from accessing a certain site without an override decision. This is the security feature at work. An icon will appear on the command line of a red lock or triangle and exclamation mark. Moreover, Chrome is built in a “sandbox” environment, which actually helped make the web more secure. The architecture demands more than words than this review can bear but the bottom line is that Chrome delivers a remarkably safe and secure browser experience.
Where can you run this program?
Chrome for desktop runs on Windows 7 and higher, Mac OS X, and Linux. It also has an iOS app and is the default, optimal choice for Android phone users.
Is there a better alternative?
Unless you’re a tech aficionado you might be surprised at the choices of browser today. Common alternatives to Chrome include Mozilla Firefox and Microsoft Edge, while more niche players are Opera, Brave, and Vivaldi with their own unique compelling features. Would you believe that Firefox is the only browser in this list (yes, including Edge) that doesn’t use the Chromium open source development environment that powers Chrome? This means that Chromium based browsers share the same web security superlatives that Chrome has but take slightly different directions.
• Firefox is the second most popular browser and has a similar feel to Chrome. It may be the simpler choice if you’re not a Google apps kind of person.
• Edge still plays catch up and claims its safer and faster but evidence remains limited.
• Opera has a built-in VPN and ad blocker more restrictive than Chrome’s and takes Chrome extensions.
• Vivaldi has a ton of UI customizability and nifty features like tab stacking, tab tiling, and note taking.
• Brave boasts some of the highest speeds around because of its iron-fist ad blocking.
Our take
Google Chrome is intuitive, speedy, secure, has endless extensions, integrates with your Google account, has built-in ad blocking and Adobe Flash, manages and suggests passwords, offers incognito mode... the list goes on. Chrome is the default choice for today’s browsers. Others exist as alternatives to Chrome, not the other way around. Potential drawbacks are privacy concerns because of Google’s ubiquity, since it has shown to be more of a resource burden than some alternatives, and because of its place in the Google ecosystem can feel more like a platform than a browser. Still, it ticks all the boxes and shows no signs of being outpaced.
Google App Download For Mac
Should you download it?
Yes. However, you should always have multiple browsers installed in case certain websites (usually older government or education sites) won’t load properly in Chrome.
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